FAQ — Premier Playlab

Question 1

What age groups do you serve?

Accepted Answer

Premier Playlab offers three programs: Little Movers (18–30 months, parent & child), Curious Explorers (2.5–4 years, drop-off), and Active Achievers (4–5 years, drop-off). Each program is designed specifically for its age group's developmental stage.

Question 2

What sports do you teach?

Accepted Answer

Our programs introduce children to soccer, basketball, baseball, tennis, and general movement and agility. Each session focuses on a featured sport, a hands-on enrichment activity to keep each class fresh, fun and engaging.

Question 3

How long is each class?

Accepted Answer

Each class is thoughtfully designed around each age group’s attention span, energy level, and developmental stage. Little Movers enjoy 30-minute classes, while Curious Explorers and Active Achievers participate in engaging 45-minute sessions.

Question 4

What is the class size?

Accepted Answer

We intentionally keep our class sizes small with up to 10 children to ensure every child receives real attention and coaching. Small group sizes mean more interaction with instructors, more skill development, and a better experience for every child.

Question 5

Do parents stay for classes?

Accepted Answer

For Little Movers (18–30 months), parents participate alongside their children — it is a parent-and-child program by design. For Curious Explorers and Active Achievers, classes are drop-off. Parents are welcome to watch from our designated viewing area.

Question 6

What is the cost per class package?

Accepted Answer

As part of our Founding Families launch phase, you can enroll your child for just $270 for a 10-Class Package (regular price: $300). We also offer a 10% discount for any sibling enrolled.
A separate fee of $20 will be charged for a Premier Playlab T-shirt for your child.
Your package reserves your child's spot in a specific weekly class for 10 consecutive sessions.There are no registration fees, no annual enrollment fees, and no membership required. When your child completes the 10 classes, you can simply purchase another 10-Class Package to continue in the same class or enroll in an additional weekly class by purchasing another 10-Class Package.

Question 7

What does the classes package include?

Accepted Answer

Every 10-Class Package includes:

*A reserved spot in the same weekly class for 10 consecutive sessions.
*A new sport or movement experience in every class.
*A fun, age-appropriate educational enrichment activity in every class.
*Small class sizes for personalized attention.
*Expert instruction in a safe, engaging, and nurturing environment.

Question 8

How do I register for classes?

Accepted Answer

All Premier Playlab classes are booked through Mindbody — our secure, easy-to-use scheduling platform. Create a free Mindbody account, search for Premier Playlab, browse available class times, and complete your registration online or through the Mindbody app.

Question 9

Do you offer trial classes?

Accepted Answer

Yes — we offer trial classes at $35 so families can experience Premier Playlab before purchasing the class packages. Book your trial class through Mindbody to get started.

Question 10

Can I cancel or reschedule a class?

Accepted Answer

Because each child reserves a dedicated spot in a specific class, our program follows a "use it or lose it" attendance policy. Attendance is limited to the day and time selected at registration. Missed classes cannot be rescheduled, made up, or transferred to another day or class time. Packages are non-refundable once the program begins. Families who would like to attend more than once a week may purchase an additional 10-Class Package for another available class.

Question 11

What should my child wear?

Accepted Answer

We encourage children to wear their Premier Playlab t-shirt, together with comfortable, active clothing that allows free movement — leggings, shorts, or tracksuit bottoms work well.
Closed-toe athletic shoes or trainers are required for all classes. Please avoid sandals, flip-flops, or shoes with wheels.

Question 12

What should I bring to class?

Accepted Answer

A water bottle for your child and any comfort items your child may need for drop-off classes. All sports equipment is provided by Premier Playlab.

Question 13

What if my child is nervous about their first class?

Accepted Answer

It is completely normal for children to feel nervous about a new environment. Our instructors are experienced at welcoming new children and helping them feel comfortable. We recommend arriving a few minutes early so your child can get familiar with the space before class begins.

Question 14

Do you provide sports equipment?

Accepted Answer

Yes — all sports equipment is provided by Premier Playlab. You do not need to bring any balls, rackets, or other equipment. Everything is age-appropriate, clean, and ready for your child.

Question 15

Is the facility indoors?

Accepted Answer

Yes! Premier Playlab takes place inside Premier Collective's climate-controlled indoor sports complex. Our versatile facility is home to a variety of sports and wellness programs, while PlayLab classes feature a dedicated setup designed specifically for children ages 18 months to 5 years. Classes run rain or shine, year-round.

Question 16

How do you ensure my child's safety?

Accepted Answer

Safety is our highest priority. Our instructors are experienced in working with young children and are trained to deliver the Premier Playlab curriculum in a safe, engaging, and supportive environment. Every team member undergoes a thorough background check. We use age-appropriate equipment, maintain a clean and sanitized facility, and keep class sizes small to ensure every child receives personalized attention.

Question 17

Are your instructors qualified?

Accepted Answer

Yes. Premier Playlab instructors are carefully selected for their experience working with young children, with many bringing backgrounds in early childhood education, child development, or youth enrichment. Every instructor is trained in the Premier Playlab curriculum, age-appropriate sports and movement activities, classroom management, and child safety before leading a class. All team members undergo thorough background checks.

Question 18

What is your allergy and medical policy?

Accepted Answer

Please inform us of any allergies, medical conditions, or special requirements when registering through Mindbody. Our instructors are briefed on any relevant information before class to ensure your child's safety and comfort.

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